Tagged “consumer”

3 articles on consumer.

Landmark JudgmentNational Consumer Disputes Redressal Commission

Fortis Hospital: the claimant's burden of proof in medical negligence

NCDRC set aside a ₹15 lakh award against Fortis Hospital: a medical-negligence claimant must prove breach, injury and causation; a bad result is not negligence.

Valkya Editorial·1 Jun 2026·8 min

Landmark JudgmentNational Consumer Disputes Redressal Commission

Mantra Lifestyle Homes: possession without an occupancy certificate, and the buyer's right to refund

NCDRC held a builder's failure to give possession or obtain an occupancy certificate a deficiency in service, ordering full refunds to seven buyers.

Valkya Editorial·1 Jun 2026·8 min

Landmark JudgmentNational Consumer Disputes Redressal Commission

National Insurance: four-year-delayed repudiation as deficiency in service

The NCDRC held National Insurance liable: repudiating a fidelity-guarantee claim four years after filing is itself a deficiency in service, whatever the merits.

Valkya Editorial·1 Jun 2026·8 min